Terms & Conditions

Welcome to Motionless. These Terms and Conditions govern your access to and use of our website, products, and services. By visiting or making a purchase from motionlessworld.com, you agree to comply with these terms. Please read them carefully.

 

  1. Introduction

Motionless is an ecommerce brand specializing in women’s clothing and handbags. We operate from:

Address: 74 Joel Ogunnaike St, Ikeja GRA, Ikeja, Lagos
Email: [email protected]
Phone: 07033158309

By accessing our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

 

  1. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others.
You must not engage in unauthorized access, data extraction, or any activity that may interfere with website performance.

 

  1. Product Information

We strive to provide accurate descriptions and images of all products. However, slight variations in color, texture, or size may occur due to screen resolution and manual measurement.

Prices, products, and stock availability may change at any time without prior notice.

 

  1. Orders and Payments
  • Placing an order signifies your intention to purchase a product.
  • All orders are subject to acceptance and availability.
  • Payments must be completed using the available payment methods at checkout.
  • Motionless reserves the right to refuse or cancel an order if it violates our policies or is suspected to be fraudulent.

 

  1. Shipping & Delivery
  • We offer worldwide shipping.
  • Delivery times vary depending on the destination and courier service.
  • Once an order is dispatched, tracking details will be provided (where available).
  • Motionless is not liable for delays caused by customs, courier services, or unforeseen circumstances.

 

  1. Returns, Refunds & Exchanges
  • Returns or exchanges may only be accepted if the product is unused, unworn, and in its original packaging.
  • Customers must contact us within 48 hours of delivery to initiate a return request.
  • Items such as underwear, swimwear, or clearance sales may be non-refundable.
  • Shipping costs for returns are the buyer’s responsibility unless the product was faulty or wrongly delivered.
  • Refunds (where applicable) will be processed within 5–15 business days after inspection.

 

  1. Intellectual Property

All content on this website—including images, logos, product descriptions, designs, and graphics—is the property of Motionless.
You may not reproduce, distribute, or use any part of the website without written permission.

 

  1. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our site, you consent to the collection and use of your data as outlined in the policy.

 

  1. Limitation of Liability

Motionless will not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

 

  1. Indemnification

You agree to indemnify and hold Motionless harmless from any claims, losses, damages, or legal fees resulting from your misuse of our website or violation of these terms.

 

  1. Changes to Terms

Motionless reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes indicates your acceptance of the revised terms.

 

  1. Contact Information

For questions or concerns about these Terms & Conditions, please reach out to us:

Email: [email protected]